When is it OK to pick up the phone and call someone?

Is the correct answer “Never”?

Tooth Truth Roopa Vikesh
2 min readMay 25, 2023
Me and hubby at a restaurant aeons ago. I need another dinner break like this one! Photo by the author.

Full disclosure: I’ve been busy and overwhelmed.

I’ve had water and electricity crises in my dental clinic just last fortnight, which have fortunately been sorted out after paying a lot of money for private service for the same. I’ve also been dealing with patient backlog and emergencies.

My question is:

Today, I ordered a water flosser for a patient who couldn’t find the exact item online. As he’s a sweet guy and is going to be my neighbor, I thought, “Easy peasy! I’ll just WhatsApp the business account that sells water flossers, it should be easy for me. One text, a Google Pay and the object will arrive at my doorstep and I can send it over to his home.”

However, after I texted the business account, the lady called me back.

I was having lunch!

It is my only lunch. My only break between shifts. I do NOT want to receive a call during my lunch that I do not HAVE to receive. (Like a patient who might pay me who is also in a kind of distress that I can relieve easily — so a financial + ego boost for me. I’m shallow that way.)

My question is:

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Tooth Truth Roopa Vikesh

I don’t just create smiles, I inspire them! Dentist, mom—Jamshedpur, India.